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Healthcare

24/7 AI Receptionist for a Clinic

A voice and chat receptionist that books, reschedules and confirms appointments around the clock.

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system.flow Automated
  1. 01Patient calls
  2. 02Voice AI
  3. 03Checks schedule
  4. 04Books slot
  5. SMS confirmation

Project breakdown

This is a Demo Project: an illustrative build, not a client engagement. Results shown are design targets.

The problem

Front desk staff were overwhelmed by phone calls for bookings and simple questions, and after hours calls went to voicemail.

The solution

A voice AI agent answers calls, checks live availability, books appointments, sends SMS confirmations and escalates anything clinical to staff.

Demo overview

This demo project shows a voice agent configured for a clinic with several practitioners. It supports booking, rescheduling, cancellations and FAQs about opening hours and preparation.

Escalation rules

Any mention of symptoms, emergencies or clinical questions triggers an immediate, polite handoff to staff or emergency guidance.

Note

This is a demo build, not a live client deployment.

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